Let’s be real — figuring out Zoho Assist pricing shouldn’t feel like solving a Rubik’s cube. You just want to know how much it costs, what you get, and whether it’s worth your money, right?
Well, buckle up — we’re breaking it all down in plain English (with a little humor to keep you awake).
Whether you’re a solo IT wizard, a support superhero, or managing a full-blown remote assistance team, Zoho Assist has something for you.
What Is Zoho Assist Anyway?
In case you’re new to it — Zoho Assist is a remote support and access tool that lets you securely connect to other computers or devices.
Imagine you’re sipping coffee in Bali, and your client in London calls freaking out about their “frozen screen.” Instead of flying there (or panicking), you just open Zoho Assist, connect to their system, and fix it in minutes.
Yup — no flights, no stress, no coffee left behind.
Now let’s talk money.
Zoho Assist Pricing Overview
Zoho Assist keeps things simple — it offers two main categories:
- Remote Support Plans (for helping customers on demand)
- Unattended Access Plans (for managing and monitoring devices anytime)
Here’s a quick table that lays out the details:
| Plan Type | Tier | Price (per technician/month, billed annually) | Key Features |
|---|---|---|---|
| Remote Support | Free | $0 | 1 technician, instant remote sessions, screen sharing |
| Standard | $10 | File transfer, session recording, customization | |
| Professional | $15 | Voice/video chat, mobile device support, rebranding | |
| Unattended Access | Free | $0 | Up to 5 devices, basic file transfer |
| Standard | $10 | Bulk deployment, file transfer, instant access | |
| Professional | $15 | Wake-on-LAN, group management, reports |
(Prices as listed on Zoho’s official site — subject to occasional updates or promos)
Free Plan: Great for Starters
If you’re just dipping your toes in remote support, the Free Plan is actually pretty generous. You get:
- 1 remote technician
- Instant remote sessions
- Screen sharing
- Clipboard sync
It’s great for small freelancers or anyone just starting out. Sure, you’ll hit some limitations (like no session recording or mobile support), but hey — it’s free.
Remote Support Plans
Standard Plan – For Growing Support Teams
At $10/month, this plan unlocks more professional-grade features:
- File transfer between technician and client
- Session recording (so you can review or share work later)
- Rebranding (add your company logo)
- Chat and remote reboot options
Perfect if you’re managing client systems daily and need reliable, traceable sessions.
Professional Plan – For Businesses That Mean Business
At $15/month, you get everything from Standard plus:
- Voice and video chat
- Custom domain setup (yourcompany.zohoassist.com)
- Mobile device support (Android & iOS)
- Advanced reporting tools
Basically, it’s your all-in-one toolkit for running a legit remote support operation — professional, efficient, and branded.
Unattended Access Plans
This is where Zoho Assist shines for IT admins or MSPs managing multiple devices.
Free Plan – Simple, But Functional
You can manage up to 5 devices for free. You can access them remotely, transfer files, and perform basic actions.
Great for personal use or tiny teams who don’t need all the bells and whistles.
Standard Plan – Scale It Up
For $10/month, you can access unlimited devices, organize them into groups, and deploy agents in bulk.
So, if you’re managing 100+ client PCs, this plan saves you hours (and sanity).
Professional Plan – The Power Admin’s Dream
At $15/month, you get advanced features like:
- Wake-on-LAN: Start devices remotely (yup, even if they’re asleep).
- Group management: Organize devices by department or location.
- Detailed reports: Know who accessed what and when.
Basically, it’s like having a control room for your IT empire.
Enterprise Add-ons and Integrations
If your setup is more complex, Zoho Assist also integrates with tools like:
- Zoho CRM – connect support sessions directly to customer records.
- Zendesk – launch remote sessions right from support tickets.
- Freshdesk – same deal, but for Freshdesk users.
- Google Workspace, Jira, Slack, and Microsoft Teams – seamless collaboration built-in.
You can also add multi-monitor support, session scheduling, or even co-technician sessions (because teamwork makes the dream work).
Is Zoho Assist Worth the Price?
Short answer: Yes.
Long answer: It depends on your needs — but here’s why most people love it:
- It’s way cheaper than competitors like TeamViewer or LogMeIn.
- It’s super secure (SSL and two-factor authentication included).
- It scales easily — start free, upgrade when you grow.
- It integrates smoothly with the rest of Zoho’s ecosystem (and beyond).
If you’re already using Zoho products like CRM, Desk, or Projects, you’ll feel right at home here.
Quick Comparison: Zoho Assist vs Competitors
| Feature | Zoho Assist | TeamViewer | AnyDesk | LogMeIn |
|---|---|---|---|---|
| Price (per user/month) | From $10 | From $24 | From $14 | From $30 |
| Free Plan | ✅ Yes | ✅ Yes | ✅ Yes | ❌ No |
| Mobile Support | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Unattended Access | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Branding Options | ✅ Yes | ✅ Limited | ❌ No | ✅ Yes |
Zoho Assist gives you almost everything the big players offer — but at a fraction of the cost.
Verdict: Zoho Assist Is Underrated (But Powerful)
If you want a secure, affordable, and easy-to-use remote access solution, Zoho Assist is a solid choice.
It’s perfect for IT admins, MSPs, and support professionals who want to save money without sacrificing quality. And the best part? The free plan is genuinely usable — not one of those “free-but-useless” deals.
So if you’re tired of overpriced remote tools, Zoho Assist might just be your new best friend.
Conclusion
When it comes to Zoho Assist pricing, the options are refreshingly straightforward. Whether you’re helping one client a week or managing hundreds of devices, there’s a plan that fits your needs (and your wallet).
Start free, upgrade when you’re ready, and enjoy stress-free remote access with Zoho Assist. After all, great tech support shouldn’t cost an arm and a leg — just a few clicks.
Frequently Asked Questions (FAQ)
1. Does Zoho Assist have a free version?
Yes! You can use Zoho Assist for free with limited features — perfect for personal use or freelancers.
2. Can I try paid plans before buying?
Absolutely. Zoho offers a free 15-day trial for all premium plans — no credit card required.
3. How is Zoho Assist priced?
It’s subscription-based. Plans start at $10/month (billed annually) per technician, depending on your feature needs.
4. What’s the difference between Remote Support and Unattended Access?
Remote Support is for on-demand sessions (helping clients live). Unattended Access is for managing devices anytime without needing client approval.
5. Does Zoho Assist support mobile devices?
Yes, the Professional plan supports Android and iOS devices for both control and viewing.
6. Is Zoho Assist secure?
Totally. It uses 256-bit SSL encryption, multi-factor authentication, and complies with major security standards.
7. Can I integrate it with other apps?
Yes! You can integrate Zoho Assist with tools like Zoho CRM, Zendesk, Freshdesk, Google Workspace, and Slack.
8. Is it better than TeamViewer?
If you’re on a budget but still want powerful features, Zoho Assist is an amazing alternative — same results, lower price.
9. Can I white-label Zoho Assist?
Yes, you can customize it with your company’s logo, name, and URL for a professional touch.
10. Is Zoho Assist worth paying for?
If remote support is part of your daily workflow — absolutely. It’s secure, affordable, and packed with the right tools to make your job easier.